At Manovah Eco Safaris, we strive to offer our clients a seamless and enjoyable travel experience. However, we understand that circumstances can change, and you may need to adjust your travel plans. Below are the terms regarding refunds and cancellations:
If you wish to cancel your booking, the following conditions apply:
For bookings that include non-refundable elements (e.g., permits, accommodation, or other pre-paid services), no refund will be issued for those specific components.
In the unlikely event that we need to cancel your tour, we will:
We reserve the right to cancel tours due to force majeure events, such as natural disasters, political unrest, or health-related issues (e.g., pandemics).
In case of illness, injury, or death, we may offer a partial refund or credit toward future travel. You will need to provide supporting documentation (e.g., medical certificates, death certificates) in such cases.
If you wish to cancel your booking, make an amendment, or inquire about any refund-related matters, please contact us through the following:
By booking with Manovah Eco Safaris, you agree to the terms and conditions outlined in this Refund and Cancellation Policy. We encourage you to read the policy carefully before making your reservation.
Your adventure, your way! Customize every detail of your East African safari to match your preferences and interests. From wildlife encounters to cultural experiences, we’ll craft the perfect itinerary just for you. Start planning your personalized journey today!
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