Privacy Policy

At Manovah Eco Safaris, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or engage with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information in order to provide you with the best experience and ensure our services are tailored to your needs. This includes:

• Personal Identification Information: When you make a booking or contact us, we may collect your name, email address, phone number, postal address, and payment details.
• Non-Personal Identification Information: We may collect non-personal information such as your IP address, browser type, device type, and usage data to help us improve our website and services.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us track user activity, preferences, and gather analytical data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: The data we collect allows us to personalize and improve your travel experiences, book your tours, and manage your reservations.
• To Communicate With You: We may use your contact information to send you updates regarding your bookings, special offers, newsletters, and promotions related to Manovah Eco Safaris. You can opt out of marketing communications at any time.
• For Administrative and Legal Purposes: We may use your personal information for customer service, dispute resolution, billing purposes, and to comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information, including:

• Encryption: All sensitive data (such as payment information) is transmitted via secure socket layer (SSL) encryption to protect your personal and financial information.
• Access Control: We restrict access to your personal information to authorized personnel only. Our staff is trained to follow strict privacy guidelines.
• Regular Monitoring: We monitor our systems regularly for vulnerabilities and attacks to prevent any unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, tour partners, etc.). These service providers are obligated to protect your data and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., a subpoena, court order, or government inquiry).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small data files that are stored on your device and allow us to remember your preferences, enhance website functionality, and track your activity on our site.

You have the option to control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

As a user of our services, you have the following rights regarding your personal information:

• Access and Update: You can access, review, and update your personal information at any time. If you need assistance with updating your details, feel free to contact us.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the emails we send, or by contacting us directly.
• Data Deletion: If you no longer wish to have your personal information stored by us, you may request the deletion of your data, subject to any legal obligations we may have to retain certain information.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to how we handle your personal information, we will notify you by posting the revised policy on our website and updating the date at the top of the page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Call Us: +256 393 001 006
• Email Us: info@manovahecosafaris.com or manovahecosafaris@gmail.com

By using our website and services, you consent to the terms of this Privacy Policy.